Shipping policy

Cinea Performance Shipping Policy

Cinea Performance sells physical fitness, recovery, and apparel products. Available shipping destinations and charges are shown at checkout before you place an order. Some products, including large equipment, may have different shipping options or restrictions.

Orders may be fulfilled and shipped by our suppliers. Items in one order may arrive in separate packages. We will send shipping and tracking information when it becomes available. Delivery estimates shown during checkout or in shipping updates are estimates unless we expressly state a guaranteed date.

If we cannot ship within a stated timeframe, or within 30 days when no timeframe was stated, we will notify you and offer the choice required by applicable law to accept the delay or cancel for a prompt refund.

If your package is damaged, missing, or appears lost, email fit_pulse@outlook.com with your order number so we can help. For returns, see our Return and Refund Policy; contact us before sending an item back because the correct return location depends on the product.